Piedmont Healthcare Corporate - Atlanta, Georgia
staff across the system with training, coaching and support; issue identification, assessment and
resolution; and technical support to achieve desired outcomes and compliance with Piedmont
Healthcare policies/procedures and standards. May perform quality reviews and analysis to
support internal controls, monitor employee performance and assist in partner development,
retention and selection.
1. Oversees CM Training / Education Process:Conducts needs assessment to include methods of interviews, questionnaires, tests, group
problem analysis, examination of existing records and reports. Needs may be determined by
researching data entry accuracy / productivity reports, task analysis and communications
received from associates / management
Documents annual quality assurance / training strategy and plan (competency requirements,
expected outcomes, target audience, budget, and facility/equipment requirements)
Develops learning objectives, priorities, structure, activities, instructional media, materials
and methods of instruction most appropriate for the group / individual and at the appropriate
skill level (novice, advanced, remedial)
Translates the designed program into actual training materials and strategies. Completes
lesson plan documents, choosing methods and media appropriate for each instructional
MINIMUM EDUCATION REQUIRED:
Bachelor’s degree in Nursing required
MINIMUM EXPERIENCE REQUIRED:
Two (2) years of experience working across a complex organization as an internal or external
consultant with all levels of management, to improve clinical education. Healthcare experience
required. Experience in the field of adult development, adult learning, organizational learning,
organizational effectiveness, performance management / performance improvement
experience with classroom and computer-based adult education. Previous Care Management
MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW:
Registered nursing (RN) license in the state of Georgia, required
ADDITION AL QUALIFICATIONS:
Experience in leading both clinical and non-clinical education and development preferred.
Degree and / or certification in Education, Organizational Development, Healthcare or Business
Administration or other healthcare profession is preferred.
Epic Certification preferred.
Certification and experience within adult education highly desired.