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Patient Experience Rep-PRN

Overview:

Experience the advantages of real career change

Join Piedmont to move your careerin the right direction.Stay for thediverseteamsyoulllove, a sharedpurpose, and schedule flexibility that frees you to live for what matters both in and outside of work.Youllfeel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders arein your corner, invested inyour success. Our wellness programs and comprehensive total benefits and rewards meet your needstoday andhelp youplan for the future.

Responsibilities: Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Qualifications: Education
  • H.S. Diploma or General Education Degree (GED) Required
  • Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred
Work Experience
  • 1 year of experience in customer service, preferably in a healthcare environment Required
  • Experience working with complex customer service situations Preferred
Licenses and Certifications
  • None Required
Business Unit : Company Name: Piedmont Athens Regional Hospital

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Position Information

Location

Athens, Georgia

Posted

12/20/2025

Type

Clerical/Admin

Schedule

PRN

Job ID

11758

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This job is located in Athens, Georgia. Candidates can explore additional roles in Athens, Georgia and surrounding areas using the job search tool.